7h7 Terms and Conditions — Complete Platform Usage Guide

1 General Terms & Conditions

7h7 (hereinafter referred to as the "Platform") is an international online gaming and betting service provider. These Terms and Conditions apply to 7h7's website, mobile app, and all other digital platforms. By creating an account or using the Platform, you are deemed to have accepted and agreed to these Terms and Conditions.

While these Terms and Conditions are written in English, the English version shall prevail in any legal interpretation. 7h7 reserves the right to update these Terms at any time, and registered users will be notified via email of any changes. Continued use of the Platform after any updates constitutes acceptance of the revised Terms.

2 Account Register

To register an account with 7h7, you must provide accurate and up-to-date information. Creating an account using false information is strictly prohibited and may result in account termination. The mobile number or email address provided at registration must be verified.

• Providing your correct name, address, and date of birth is mandatory.
• Only one account is permitted per person.
• Transferring or selling your account to a third party is strictly prohibited.
• KYC documents must be submitted within 30 days of registration.
• Keep your password strong and never share it with anyone.

3 Age Limit & Eligibility

7h7 strictly enforces an 18+ policy. If you are under 18 years of age, you are not permitted to use this Platform. Any irregularity detected during age verification will result in immediate account termination, and your balance may be forfeited.

• User age is verified at the time of registration.
• Additional proof of age may be requested at any time if there is reason for doubt.
• The use of parental control software is recommended to protect minors.
• Users from restricted regions are not permitted to access the platform.

4 Deposits & Payments

Deposits on 7h7 must be made using approved payment methods, including Mobile Banking, Nagad, and Rocket. Deposits are generally credited to your account instantly. The following payment rules must be followed:

• Deposits must be made from a payment account registered in your own name.
• Deposits made through third parties are strictly prohibited.
• Any deposit-related issues must be reported to support within 48 hours.

5 Withdrawal Policy

KYC verification must be completed before withdrawing funds from 7h7. Withdrawal requests are typically processed within 15 minutes to a maximum of 24 hours. Delays may occur during bank holidays or periods of high traffic.

• Withdrawals can only be made to the same payment method used for the deposit.
• The minimum withdrawal amount is BDT 500.
• Withdrawals cannot be processed while a bonus is active until all wagering conditions are fulfilled.
• Additional verification may be carried out for suspicious transactions.
• Withdrawal requests that are already being processed may not be cancellable.

6 Bonuses & Promotions

7h7's bonus and promotional offers are subject to specific terms and conditions. By accepting a bonus, you automatically agree to those terms. Each bonus offer has its own wagering requirements, validity period, and list of eligible games.

• The welcome bonus is available on the first deposit only.
• Winnings from bonus funds must be wagered a set number of times before a withdrawal can be made.
• Multiple bonuses cannot be used simultaneously.
• Bonus balances cannot be transferred to another account.
• 7h7 reserves the right to modify or cancel any bonus offer at any time.
• The validity period to complete bonus requirements is generally 7 to 30 days.

7 Gaming Rules

All games on 7h7 are conducted fairly and transparently. Our Random Number Generator (RNG) is regularly audited by an independent third party. Each game has its own rules and RTP (Return to Player) rate, available in the game information section.

• Game outcomes are entirely random and not predetermined.
• If a game is cancelled due to a technical error, all bets will be refunded.
• Abnormal winnings resulting from a software error may be voided.
• The dealer's decision is final in Live Games.
• If your internet connection drops during a game, your progress is saved and you can resume once reconnected.

8 Prohibited Activities

The following activities are strictly prohibited on the 7h7 Platform. Violating these prohibitions will result in permanent account closure and possible forfeiture of your balance.

• Creating or operating multiple accounts.
• Use of bots, automation tools, or hacking software.
• Money laundering or transactions involving illegal funds.
• Bonus abuse or promotion exploitation.
• Threatening or harassing other users.
• Operating an account under a false identity.
• Attempting to bypass or compromise the platform's security systems.

9 Responsible Gaming

7h7 believes gaming is entertainment — not a source of income. We encourage all our members to play responsibly. The following responsible gaming features are available on our Platform:

• Ability to set daily, weekly, and monthly deposit limits.
• Self-exclusion options available for a set period of time.
• Cooling-off period: from 24 hours up to 6 months.
• Referral to professional help for users showing signs of gaming addiction.
• Reality check — periodic reminders while you play.

If you feel you have a problem with gaming, please reach out to our support team. To learn more, visit our Responsible Gaming View page.

10 Privacy Policy

Protecting your personal information is our top priority. 7h7 never sells your data to third parties. Information is used solely when required by law or for KYC verification purposes.

• All data is secured with 256-bit SSL encryption.
• Personal information is not used for advertising purposes.
• You may request the deletion of your personal data at any time.
• The cookie usage policy is published separately.

For more details, visit our Privacy Policy Read page.

11 Account Closure & Suspension

7h7 may suspend or permanently close an account under the following circumstances:

• Violation of the Terms and Conditions.
• KYC verification has not been completed.
• Evidence of fraud or illegal activity is found.
• Account has been inactive for an extended period (more than 12 months).
• When the user submits a request to close their own account.

Prior to account closure, users will be given the opportunity to withdraw any legitimate balance; however, bonus balances may be forfeited. Inactive accounts may be charged an admin fee of BDT 100 per month until the balance reaches zero.

12 Limitation of Liability

7h7 accepts no liability for the following:

• Losses incurred due to internet disconnection during gameplay.
• Issues caused by third-party software or hardware.
• Leakage of password or account details due to user negligence.
• Service disruptions caused by unexpected technical faults.
• Temporary suspension of the platform under government directive.

13 Changes to the Rules

7h7 reserves the right to update these Terms and Conditions, in whole or in part, at any time. Registered users will be notified via email before any changes take effect. For significant changes, at least 7 days' advance notice will be given.

• Continued use of the platform after any changes takes effect as acceptance of the updated terms.
• If you do not agree to the updated terms, you may request account closure.
• The date of the most recent update will always be shown at the top of the page.

14 Contact & Support

For any questions or complaints regarding these Terms and Conditions, please contact our support team. We are available 7 days a week, 24 hours a day.