7h7 Privacy Policy — Our Strong Commitment to Protecting Your Personal Data

1 Scope & applicability

7h7 (referred to herein as "we", "us", or "the Platform") is an internationally licensed online gaming platform. This Privacy Policy applies to the 7h7 website, mobile app, and all digital services.

By creating an account on 7h7, browsing the Platform, or using any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully before using the Platform.

We believe transparency is the foundation of trust. That is why our Privacy Policy is written in clear, straightforward language, so every member can easily understand how we handle their data.

2 What Data We Collect

7h7 collects only the data that is necessary. A detailed breakdown of the information collected is provided below:

• Sensitive information such as passwords is never stored in plain text.
• Full bank card numbers are not stored on our servers.
• No biometric data is collected.

3 How we collect data

7h7 collects information through various methods. It is our responsibility to keep you informed about each of these:

• Provided directly: Information you provide directly when registering, completing KYC verification, or contacting support.
• Collected automatically: Data collected through cookies, log files, and tracking pixels while you use the platform.
• Payment processors: Transaction data received from approved payment partners such as Mobile Banking, Nagad, or Rocket during deposits or withdrawals.
• Verifying authority: Verification data from approved third parties for KYC and age verification purposes.
• Technical data: Your device's IP address, browser type, and activity logs on the Platform.

4 Purpose of data use

7h7 uses your information only for specific, legitimate purposes. We never use your data for advertising sales:

• To create, manage, and verify your account.
• To process deposits, withdrawals, and transactions.
• To prevent fraud, money laundering, and illegal activity.
• To monitor responsible gaming and provide support.
• To improve customer support services.
• To meet legal and regulatory compliance obligations.
• To diagnose and resolve technical issues.
• To customize your Platform experience based on your preferences.

5 Data sharing policy

7h7 does not sell your personal data. However, information may be shared in the following limited circumstances:

• Payment partners: Only the minimum necessary information is shared with approved payment providers such as Mobile Banking, Nagad, and Rocket to process transactions.
• KYC service providers: With approved verification providers for identity verification purposes.
• Law enforcement agencies: Information may be disclosed to authorities pursuant to a court order or legal requirement.
• Technology service providers: Cloud services and technical partners used to operate the platform, all bound by strict confidentiality agreements.

6 Data protection practices

7h7 follows the highest industry standards to protect your data. Our security infrastructure is regularly upgraded and audited:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Encrypted databases — data at rest is also protected.
• Two-factor authentication (2FA) — required to access your account.
• 24/7 security monitoring — suspicious activity detected instantly.
• Firewall and DDoS protection — full defense against external attacks.
• Staff access controls — only authorized personnel can access data on a need-to-know basis.
• Regular backups — virtually zero risk of data loss.

7 Cookies & Tracking Technologies

7h7 uses cookies and similar technologies on the Platform. These help enhance your browsing experience:

• You can manage or disable cookies through your browser settings.
• Disabling essential cookies may cause some services to stop functioning.
• No third-party advertising tracking cookies are used.

8 Your Rights

As a member of 7h7, you have the following rights over your own data:

9 Data retention period

7h7 does not retain your data longer than necessary. Separate retention periods are defined for each data type:

• Account information: For the duration of the active account and 5 years after closure.
• Transaction records: A minimum of 5 years in accordance with financial regulatory requirements.
• KYC documents: 5 years after verification, or longer as required by law.
• Customer support conversations: 2 years after resolution.
• Cookies and log data: 30 days to 1 year, depending on type.
• Marketing preferences: Until consent is withdrawn or the account is closed.

10 Privacy of minors

7h7 is an 18+ platform. We do not collect data from or provide services to anyone under the age of 18, under any circumstances.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor is closed immediately.
• Any data found to belong to a minor is deleted without delay.
• If parents have concerns, they can report them to our support team.

11 Changes to the Privacy Policy

7h7 reserves the right to update this Privacy Policy as needed. You will be notified before any significant changes take effect:

• A notice will be sent to your registered email address for any significant changes.
• A notice will be displayed when you log in to the platform after any policy changes.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
• If you disagree with the updated policy, you may request to close your account.
• The date of the latest update will always be shown at the top of this page.

12 Contact Us

For any questions, complaints, or requests to exercise your rights under this Privacy Policy, please contact our dedicated Privacy Team: